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Protect Casing & Prolong Life
With 9 adjustable spray modes
Supports for various equipment
Universal separate shut-off valve
Covers kinds of PW parts
Other accessories
The Hose Reel Cover is specially crafted to fit around your reel, safeguarding the casing from weather damage. Additionally, it can help extend the outer casing's lifespan and shield it from the sun's intense rays if it stays in direct sunlight for extended periods.
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We accept orders online, 24 hours a day, 7 days a week, and always working to ship your order as quickly as possible.
Signature upon delivery may be required based on your location.
In the UK, in-stock items typically ship within two business days after an order is placed, unless otherwise noted on the product's page. Check out the item's product page for the most up-to-date shipping information.
Our products are carefully packaged with ease-of-transport and protection in mind. Once your item ships, you will be emailed a tracking number so you can track your package.
Our products are shipped nearly fully assembled and come with installation instructions, if you have any other needs, feel easy to contact us :)
At Giraffe Tools, we conduct rigorous testing on every machine before it leaves the factory and perform a lifetime test on every thousand machines to ensure they will withstand many years of use beyond the warranty period.
In addition to our thorough testing, we offer a 24-month warranty on all original Giraffe Tools new products. The following specifics apply:
Customers have the right to cancel the order within 24 hours and before the order is shipped. Orders that have been shipped within 24 hours cannot be canceled.
We offer our customers the right to return unused products within 30 days of delivery. In the event that a customer requires a return due to subjective reasons rather than quality issues, the customer should pay for the shipping costs, including the initial shipment and the return shipment.
You may initiate a return by email the reason for your return, your order number GTUKxxxx, and your name to contact@giraffetools.com.
Customer satisfaction is our priority. In the rare event, you may receive a defective, damaged, or incorrect item, please contact us at contact@giraffetools.com with order number GTUKxxxx and a video/photo about the problem. We will be in contact with you to address and resolve the issue as quickly as possible. (free replacement and free freight charge, or a full refund, if applicable)
Please allow 1 week for your return to be processed. Refunds will be processed by Giraffetools Corp. every Friday. It can then take up to 48 hours for the money to be credited by the bank into the customer's account. Giraffetools will not issue refunds for products purchased through other entities, such as distributors or retail partners. Returned items must be delivered to us unused, in original packaging, and in the condition they were received, or they may not be eligible for a refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without an actual receipt of the item(s) or proof of received return delivery. We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected upon return.
Here you can find the relevant operating instructions for products.
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Giraffe Tools offers free shipping on every order. Our standard FedEx Ground Shipping typically arrives within 3-7 business days. For faster delivery, we offer a paid expedited express option that prioritizes the processing of your order.Warm Reminder: Pre-order products and accessories will be shipped in separate packages.
Giraffe Tools warrants its products against defects in parts and materials for a period of 2 years from the original purchase date.The official channels we support for after-sales service and 2-year warranty are limited to Giraffe Tools Store on Amazon / Official website / lndiegogo / Walmart / SHEIN.
Giraffe Tools offers a 30-day return service, allowing you to return the product if it is not needed or unsuitable. We offer return labels and courier pickup for quality issue products. Please try to restore the original packaging if possible. Check Return & Refund Policy for more details.
Giraffe Tools will match the price of the official store at the time of purchase if you find a lower price on an identical in-stock item from another local retailer. Just contact us with sufficient proof like ads, printouts, or photos.