Retractable Garden Hose Reel-18m

£79.99

PATENTED REWIND MECHANISM - Say goodbye to tangled and messy garden hoses. Enjoy this smooth retraction mechanism effortlessly.
ANY LENGTH LOCK - Giraffe Tools' patented retractable hose reel features the Any Length Lock, allowing for easy access to your garden by pulling on the hose to activate the smooth rewinding mechanism.
3-LAYER HYBRID HOSE - Our hybrid hose pipe is designed to be flexible and abrasion-resistant in all weather conditions, ensuring it remains free from kinks and tangles.
STURDY SWIVEL BRACKET - Reach every corner of your garden without restrictions with our pivotal bracket. Enjoy convenience while watering.
EASY INSTALLATION - The package includes all the necessary mounting hardware and is simple for anyone to install and use.
24 MONTHS WARRANTY - Count on us for exceptional customer service and peace of mind with our 2-year warranty. Giraffe Tools team is dedicated to resolving any issues to ensure your satisfaction.

Quantity:

Product Features

Hose stopper

The hose stopper keeps the exposed length of the hose within reach at all times.

Grip handle

Providing a firm hold, the handle also enhances maneuverability of the hose reel. A convenient and user-friendly feature.

Swivel bracket

This bracket allows the reel to rotate smoothly up to 180 degrees while ensuring a sturdy and secure attachement.

Sturdy Spring

Made of high-quality and durable materials. this hose reel is ready to undergo hundreds of thousands or retractions.

7-mode Nozzle

Featuring a quick connect, the spray nozzle is providing a range of spray options, allowing you to achieve the desired results with precise and ease.

Versatile fittings

Adaptable accessories are also in the package. Designed to accomodate different tap sizes, the fittings ensures a reliable water supply to your hose reel.

Specifications

Manufacturer

‎Giraffe Tools

Part Number

‎EUAW20

Package Dimensions

‎‎53 x 42.9 x 26.6 cm; 8.62 Kilograms

Item model number

‎EUAW20

Colour

‎Ivory

Style

‎ Retractable

Power Source

‎Hand Powered

Installation method

Wall Mount

Included Components

Batteries included?

Batteries Required?

Item Weight

‎‎8.62 kg

Shipping is free in the UK for all products

We accept orders online, 24 hours a day, 7 days a week, and always working to ship your order as quickly as possible.

IMPORTANT SHIPPING CONSIDERATIONS:

Signature upon delivery may be required based on your location.

SHIPPING TIME:

In the UK, in-stock items typically ship within two business days after an order is placed, unless otherwise noted on the product's page. Check out the item's product page for the most up-to-date shipping information.

SHIPPING METHOD:

Our products are carefully packaged with ease-of-transport and protection in mind. Once your item ships, you will be emailed a tracking number so you can track your package.

AFTER DELIVERY:

Our products are shipped nearly fully assembled and come with installation instructions, if you have any other needs, feel easy to contact us :)

At Giraffe Tools, we conduct rigorous testing on every machine before it leaves the factory and perform a lifetime test on every thousand machines to ensure they will withstand many years of use beyond the warranty period.

In addition to our thorough testing, we offer a 24-month warranty on all original Giraffe Tools new products. The following specifics apply:

Giraffe Tools warrants its products against defects in parts and materials for a period of 24 months from the original purchase date. Please note that this warranty does not apply to products acquired second hand.
All warranty periods commence on the date of purchase and are non-transferable.
The warranty is limited to the provision of a replacement or refund free of charge within the specified period, provided that the above conditions are met, and the original proof of purchase is presented.
For quality-related warranty claims, items will be replaced with a new item of equal value when available. In situations where a replacement is not available or preferred, Giraffe Tools will offer a full refund.
Warranties on all replacements follow the same 24-month warranty time frame as the original defective item. Warranties on fully refunded products will be voided.

Process:

Buyers must provide sufficient proof of purchase.
Giraffe Tools must document what happens when buyers troubleshoot the product.
Visible proof depicting the defect, such as pictures or videos, is required.
It may be necessary to return an item for quality inspection.
For defective items that Giraffe Tools needs to have returned, warranties on those replacements are voided if the wrong item is returned to Giraffe Tools or if the defective item is not returned.

Valid proof of purchase:

Order number from online purchases made through Giraffe Tools or Giraffe Tools's authorized resellers.
Sales invoice that shows a description of the product along with its price.

Not Covered Under Warranty:

Purchases from unauthorized resellers.
Alterations not carried out or authorized by Giraffe Tools authorized resellers.
Products without sufficient proof of purchase.
Second-hand products.
Items that have expired their warranty period.
Damage from misuse of products, including, but not limited to, improper storage, falls, extreme temperatures, water, and improper operation of devices.

Customers have the right to cancel the order within 24 hours and before the order is shipped. Orders that have been shipped within 24 hours cannot be canceled.

For Non-Quality Issues:

We offer our customers the right to return unused products within 30 days of delivery. In the event that a customer requires a return due to subjective reasons rather than quality issues, the customer should pay for the shipping costs, including the initial shipment and the return shipment.

You may initiate a return by email the reason for your return, your order number GTUKxxxx, and your name to contact@giraffetools.com.

For Defective/Damaged/Incorrect Items:

Customer satisfaction is our priority. In the rare event, you may receive a defective, damaged, or incorrect item, please contact us at contact@giraffetools.com with order number GTUKxxxx and a video/photo about the problem. We will be in contact with you to address and resolve the issue as quickly as possible. (free replacement and free freight charge, or a full refund, if applicable)

Refund Process and Details:

Please allow 1 week for your return to be processed. Refunds will be processed by Giraffetools Corp. every Friday. It can then take up to 48 hours for the money to be credited by the bank into the customer's account. Giraffetools will not issue refunds for products purchased through other entities, such as distributors or retail partners. Returned items must be delivered to us unused, in original packaging, and in the condition they were received, or they may not be eligible for a refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without an actual receipt of the item(s) or proof of received return delivery. We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected upon return.